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Loan payment protection insurance

Loan Payment Protection Insurance – FAQ’s

It is your responsibility to ensure that this loan policy is suitable for your needs. It is therefore very important that you read all policy information carefully, to enable you to make an informed decision about its suitability.

1. Who underwrites this loan policy?
This loan policy is underwritten by Bankers Insurance Company Limited who are authorised and regulated by the Financial Services Authority. Full information is provided in Section 19.3 of the Certificate of Insurance.
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2. What is this loan policy designed to do?
This loan policy is designed to protect your normal monthly loan re-payments, together with related life and household insurances, if you are unemployed and/or incapacitated and unable to work.
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3. Can I have joint cover?
No, this loan policy does not offer joint cover. If two or more people wish to be insured then they will need to make separate applications, where they can either cover the full amount of the monthly loan payments or just a proportion.
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4. What does Loan Start Date mean?
This means the date that the loan you are protecting under this loan policy started.
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5. What does normal monthly loan payment mean?
This means the monthly amount you pay each month to your loan company.
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6. Can I take out this loan policy if I am borrowing from a relative?
No. This loan policy only protects a loan agreement from a recognised loan lender authorised by the Financial Services Authority.
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7. What is the difference between this loan policy and loan payment protection insurance?
This loan policy is designed to cover your monthly loan payments; whereas loan payment protection insurance is designed to cover the monthly amount you pay each month to a mortgage lender.
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8. How long will I be covered for?
This loan policy will provide, subject to the exclusions and eligibility conditions, claims benefits for a maximum of 12 months; provided that you remain unable to work and the policy End Date has not been reached. Full information is provided in Sections 5.4 and 7.5 of the Certificate of Insurance.
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9. How much can I insure?
The maximum amount you can insure under this loan policy is 125% of your loan payment up to £1000 or 65% of your gross monthly income. Full information is provided in Section 1.4 of the Certificate of Insurance.
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10. When am I eligible for cover?
You are eligible for cover under this loan policy if you meet certain conditions. Full information is provided in Section 3 of the Certificate of Insurance.
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11. How long do I have to wait before this loan policy covers me for unemployment?
This loan policy has an initial exclusion period for unemployment at the start of the policy during which you cannot make a claim for unemployment. Full information is provided in Section 4.11 of the Certificate of Insurance.
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12. Will this loan policy give me immediate cover if I transfer from another insurer?
Yes, under certain conditions this loan policy will provide you with immediate cover if you transfer from another insurer. Full information is provided in Section 4.11.3 of the Certificate of Insurance.
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13. When does cover end?
This loan policy has an End Date when all cover and all benefits cease, Full information is provided in Section 10 of the Certificate of Insurance.
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14. When can I claim if I am unemployed?
This loan policy will allow you to make a claim for unemployment if you meet certain conditions. Full information is provided in Section 7 of the Certificate of Insurance.
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15. When can’t I claim if I am unemployed?
This loan policy contains exclusions which mean that in certain circumstances you cannot claim if you are unemployed. Full information is provided in Section 8 of the Certificate of Insurance.
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16. If I am self-employed are there any restrictions?
Yes, if you are self-employed additional restrictions apply. Full information is provided in Section 8.12 and Section 8.14 of the Certificate of Insurance.
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17. If I am a contract worker are there any restrictions?
Yes, if you are a contract worker additional restrictions apply. Full information is provided in Section 5.4.6, Section 7.5.6 and Section 8.13 of the Certificate of Insurance.
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In order to determine if you are a contract worker, please refer to Section 4.33 (Link) of the Certificate of Insurance.
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18. Will I be able to claim if I am in receipt of a payment in lieu of notice?
No, you cannot claim under this loan policy for any period during which you are in receipt of a payment in lieu of notice. Full information as to what constitutes a payment in lieu of notice is provided in Section 4.22 of the Certificate of Insurance.
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19. When can I claim if I am incapacitated?
This loan policy will allow you to make a claim for incapacity if you meet certain conditions. Full information is provided in Section 5 of the Certificate of Insurance.
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20. When can’t I claim if I am incapacitated?
This loan policy contains exclusions which mean that in certain circumstances you cannot claim if you are incapacitated. Full information is provided in Section 6 of the Certificate of Insurance.
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21. Will this loan policy cover me if I have got a pre-existing medical condition?
If you have a pre-existing medical condition then certain restrictions will apply. Full information is provided in Section 6.1 of the Certificate of Insurance.

22. Will this loan policy cover me if I have a chronic condition?
No, chronic conditions are excluded under this loan policy. A definition of what constitutes a chronic condition is provided is Section 4.4 of the Certificate of Insurance.
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23. Does this loan policy contain any other exclusion?
Yes, this policy contains other general exclusions. Full information is provided in Section 9 of the Certificate of Insurance.
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24. How do I make a claim?
Full information about how to make a claim is provided in Section 13 of the Certificate of Insurance.
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25. Can I make more than one claim?
Yes, you can make more than one claim under this loan policy. Full information is provided in Section 11 of the Certificate of Insurance.
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26. Can I change the nature of my claim?
Yes, it is possible to change the nature of your claim under this loan policy. Full information is provided in Section 14 of the Certificate of Insurance.
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27. What is the cost of cover?
get an instant quote for loan payment protection insurance.
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28. Can I cancel this loan policy?
Yes, you can cancel this loan policy at anytime. Full information is provided in Section 12.2 of the Certificate of Insurance.
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29. What must I do if I need to complain?
If you need to complain about any aspect of this loan policy, or the service provided to you, it is very easy. Full information is provided in Section 16 of the Certificate of Insurance.
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30. How do I pay for this loan policy?
Premiums are payable each month by Direct Debit.
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31. Can I transfer my benefit under this loan policy to another person?
No, benefits under this loan policy cannot be assigned to a third party. Full information is provided in Section 17 of the Certificate of Insurance.
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32. Am I entitled to compensation if the Insurer is unable to meet its liabilities?
Yes, under this loan policy you are entitled to receive compensation. Full information is provided in Section 19.2 of the Certificate of Insurance.
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33. Is my personal information safe?
Yes, under this loan policy your personal information is safe. We are committed to maintaining your personal data in accordance with Data Protection legislation. Full information is provided in Section 20 of the Certificate of Insurance.
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34. What if I have another question?
If you require further information or if you have another question please don’t hesitate to contact us in the following ways:

• By telephone: 08450 175 178
• Fill in our enquiry form
• Email us at: mail@britishinsurance.com

We are here to help, so please don’t hesitate to contact us.
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Final words:
It is your responsibility to ensure that this loan policy is suitable for your needs. It is therefore very important that you read all policy information carefully, to enable you to make an informed decision about its suitability.

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