We are proud of the awards we have won. Together with the
customer feedback we receive, they help us focus on the priorities.
At British Insurance we are committed about Protection Insurance and Holiday Home Insurance services. If
you have any feedback , just send us a note.
The quotes are provided as given to us and all awards are
subject to the award process operated by each organisation.
The British Awards - 2011
British Insurance has been recognised as a leader in its field;
possessing sound business ethics, acting as a true consumer
champion, and committed to providing outstanding value and
service.
Outstanding Achievement Award - 2011
Nel Mooy is a current winner for Outstanding Achievement. The
Managing Director of independent Payment Protection Insurer,
British Insurance has been recognised for growing the company’s
reputation as a reliable, trustworthy, no-nonsense provider of
good-value products. Within her first year, she expanded the
portfolio to include cover traditionally excluded by mainstream
insurers. Described as talented and motivated by her leadership
team, Nel regularly comments on insurance issues in the national
press and continually lobbies for customers to be treated fairly. A
true consumer champion, she follows a mantra of "making insurance
simple, affordable and easy to access"
Outstanding Online Insurance Provider – 2010
This is a richly-deserved award. Buying insurance can be a
bewildering and tedious exercise for would-be purchasers, but
British Insurance makes it simple, straightforward and fast. No
jargon or small print here, just up-front information, detailing
everything potential customers need to know. Premiums are
calculated instantly and the cover is clearly detailed.
The efforts made by British Insurance to make insurance more
widely accessible and affordable to all is to be applauded,
especially in this current economic climate where employment
prospects are uncertain and the Payment
Protection Insurance policies on offer can provide a financial
lifeline for many.
Ben Wilkie, Editor
Excellence in Customer Service – 2010
Many insurance providers profess to giving excellent
customer service but there are very few that actually deliver it.
In our view ‘excellence’ is only reached when the Company offers
outstanding cover that’s jargon-free, informative,
competitively-priced and easy to purchase.
British Insurance ensures customers are able to make an
informed decision when purchasing Payment
Protection Insurance, and such is the Company’s attention to
detail – explaining what is and isn’t included in the cover and
offering to contact customers in a manner that suits them most –
the firm has never received a product or service complaint. Small
wonder British Insurance continues to pick up more awards for
Customer Service than anyone else.
Mike Harrison, Publisher
Mortgage Finance Gazette – Ambassador Award 2010
Sara-Ann Burgess has lobbied tirelessly for change within
the PPI sector for over five years. Harnessing the power of the
media, she’s been instrumental in raising awareness of mis-selling
and trying to ensure consumers are better informed about PPI prior
to purchase. She also worked alongside organisations such as the
Competition Commission to prevent rogue selling practices
reoccurring. Sara-Ann embodies everything the financial services
sector prides itself upon – fairness, value and honesty.
Joanne Atkin, Editor, Mortgage Finance
Gazette
Mortgage Finance Gazette – Best Overall Insurance Provider
2010
For the second year running British Insurance has picked up
the Best Insurance Provider Award for its low cost and transparent
Payment Protection Insurance. The company’s ethos ‘to make
insurance accessible and affordable for all’ is clearly
demonstrated by a portfolio of socially-responsible policies that
include supporting those who give up work to care for a family
member and benefit people in shared ownership arrangements and
renting.
Joanne Atkin, Editor, Mortgage Finance
Gazette
Crème de la Crème Awards - Inspirational Business Leader
2010
These awards go to people who, in our opinion, are
world-class business leaders. They possess an entrepreneurial
spirit, passion and dedication that sets them apart from their
wider business community, coupled with an ability to easily
communicate and empathise with consumers. Burgess is able to ‘punch
his weight’ in his chosen sector because he introduces products and
services to market in a refreshing, yet no-nonsense way. He builds
his business upon sound moral and ethical foundations and is a
superb example of an innovator. It’s a fitting tribute to be asked
to join this elite few.
David Atherton, Judge
British Business Awards – 2009
Only exceptional business leaders receive these awards and
Simon Burgess through his determination to champion the cause of
consumers and ensure they are treated fairly, makes him a worthy
winner. His frequent lobbying of key decision-makers in the Payment
Protection Insurance sector, input to Competition Commission
investigations and naming of those responsible for consumer
detriment has led to this sector ‘cleaning up its act’. Burgess is
an outspoken consumer champion with an ability to produce
good-quality, affordable protection products. He is highly ethical
with equally demanding standards and because of this, has generated
significant profit for shareholders.
Abbi Filler, Judge
Best Overall Insurance Provider - 2009
For the second year running British Insurance has been voted
Best Overall Insurance Provider. This independent firm has
consistently done well in all our awards over the past few years,
showing it has become well-known for offering a good range of
products, providing value for money to consumers and giving a good
personal service when clients need to claim or have questions to
ask. This is the secret of their success.
It’s a very competitive marketplace but British Insurance
manages to outshine its competitors each year. These awards show
the firm is efficient in dealing with claims quickly whilst dealing
sensitively with clients. A well-deserved accolade.
Nia Williams, Editor
Best Mortgage Payment Protection Insurance Provider - 2009
For the third year running British Insurance has taken first
place in the What Mortgage Best Mortgage Payment Protection
Insurance Provider Award.
British Insurance is the UK’s leading authority on Payment
Protection Insurance and well known for its ethical standards and
morals that incorporate decency, honesty and transparency.
Its products are easy to understand, competitively priced and
reflect consumers, rather than insurers’ needs and as a result, the
standalone firm has won more awards and enjoys more third-party
endorsements than any other Payment Protection Insurance provider
in the UK.
Mike Harrison, Publisher
Best Overall Insurance Provider - 2009
Our awards recognise and commend excellence and innovation
within the international finance product range, rewarding both UK
and offshore-based businesses. Readers, comprising business leaders
and consumers vote online for firms and this year’s response was
phenomenal. We received more than 800 nominations and competitors
as well as those purchasing products have a say in who’s
chosen.
This makes an award win doubly satisfying as winners are
nominated by rivals who recognise the strength and quality in an
organisation and customers who like the breadth of products. A
great accolade for British Insurance.
Jonathan Ball, Editor
Best Online Insurance Provider - 2009
Since 2007, British Insurance has won twenty awards for its
unrivalled range of products and service delivery and at a time
when other providers are pulling their policies, British Insurance
continues to keep premiums affordable in a bid to make insurance
accessible to all.
British Insurance has never received a justified complaint and
is recognised as a socially responsible, consumer champion being
the first to offer payment protection insurance for those in shared
ownership schemes.
We were delighted to be able to single-out British Insurance for
its efforts in providing consumers with products that give
invaluable financial support during difficult times.
Ben Wilkie, Editor
Best MPPI Provider - 2009
It’s a hat-trick for British Insurance having been voted the
best Mortgage Payment Protection Insurance provider by readers of
Mortgage Introducer magazine in 2007, 2008 and 2009. How customers
are treated is an important aspect of these awards and readers are
asked to not only base their nominations on price and product, but
take their own experiences into account. Making a claim is the time
when people most need their insurers’ help and its importance
cannot be underestimated.
British Insurance continues to outperform its competitors with
its products and customer service and yet again has received
recognition for being an outstanding player in the PPI sector.
Nia Williams, Editor
Best Mortgage Payment Protection Insurance Provider - 2009
Once again, British Insurance has won an award for the best
Mortgage Payment Protection Insurance Product. Readers were asked
to vote for providers who they felt gave good value for money, a
good range of products and a great service. This firm was way ahead
of its competitors and swept the board.
MPPI is an area growing in importance as the threat of job
losses continues and it doesn’t look like prospects are going to
get better in the short to medium-term. It’s good to know there are
still providers out there offering value for money to those who
need it.
Nia Williams, Editor
Excellence in TCF - 2009
British insurance clearly demonstrates excellence in Treating
Customers Fairly (TCF). The firm has never received a product or
service complaint and they work tirelessly to uphold the reputation
of the Payment Protection Insurance sector. Consumers must be
treated fairly and British Insurance champions their cause. Its
highly ethical standards have resulted in numerous awards and won
British Insurance the respect of the media, trade bodies and its
peers.
Jo Atkin, Editor
Outstanding Consumer Champion - 2009
Over the years British Insurance has tirelessly lobbied Trade
Bodies, Providers and the Media to ensure that consumers get a
better deal when buying Payment protection insurance. This Award is
richly deserved.
Sally Garvey, Judge
Best Insurance Provider - 2009
British Insurance provides one of the most extensive, yet low
cost product portfolios in the sector. It dispels the theory that
quality costs more. Its cover is five star-rated for benefits and
support services, yet regularly tops league tables for the cheapest
premiums. It continues to play a valuable role in bringing products
to market and making them easily accessible to people who could
struggle financially should they lose their monthly income due to
accident, sickness and/or unemployment. A worthy winner indeed.
Mike Mortimore, Business Manager
Outstanding Consumer Champion - 2008
British Insurance has always championed the cause of consumers
and constantly pressurised Payment Protection Insurance Providers
into delivering good products at a fair price. British Insurance is
recognised as a leading industry voice and its Award is very well
deserved.
Ben Wilkie, Editor
Best Overall Insurance Provider - 2008
What Mortgage is delighted to award British Insurance the Best
Overall Insurance Provider accolade. To achieve this, British
Insurance had to demonstrate a market-leading approach to its
products, accompanying information, customer care, service levels,
technology and marketing. The Company also continues to 'punch its
weight' in the UK media, taking a huge share of voice in what is an
over-crowded sector. Shortlisted by the What Mortgage editorial
team and judged by readers, British Insurance richly deserves this
award - it has made Payment Protection Insurance easily accessible
and affordable to all and for this it must be congratulated.
Nia Williams, Editor - What Mortgage
Magazine
Best Insurance Provider - 2008
British Insurance has an intuitive ability to know what
consumers need and adapt its products accordingly. As well as
offering high quality, yet affordable mortgage, income and loan
protection policies it recently launched a range of products for
people in shared ownership schemes and rented accommodation - a
first for this sector. Policies also cover carers; ensuring people
who give up work to care for a family member don't lose out
financially. This award recognises British Insurances' extensive
and socially responsible portfolio.
Ramesh Sharma, Managing Director
Excellence in Customer Service - 2008
Excellent Customer Service is all about meeting customers' needs
and British Insurance always puts customers first. It ploughs
profits back into its products rather than take high commission
rates, offers cover on conditions that other insurers exclude and
provides benefits and support services that competitors can only
aspire to. Simplistically delivered online, customers can make
informed choices: exactly as they should do. No wonder it got our
readers' votes to become the winner.
Ben Wilkie, Editor
Best Mortgage Payment Protection Insurance Provider 2008
For the second year running, British Insurance has taken first
place in the What Mortgage Best Mortgage Payment Protection
Insurance Provider Award. Given it's consistently competitive
premiums and extensive cover, it's no surprise to find British
Insurance was voted onto the shortlist by the editorial team and
subsequently chosen by readers. Retaining that top position is no
mean feat, however British Insurance is ahead of the pack when it
comes to Payment Protection Insurance.
Mike Harrison, Commercial Manager - What
Magazine
Best MPPI Provider - 2008
For the second consecutive year, British Insurance has been
voted the 'Best Mortgage Payment Protection Insurance Provider' by
readers of Mortgage Introducer magazine. It's always hard to
maintain that number one position, once you've been recognised as
the best in your sector, but British Insurance continues to
outshine its competitors both in the quality of its cover and
support services, together with competitiveness of premiums.
Nia Williams, Editor
Best Insurance Distributor 2007
I am pleased to confirm that Mortgage Strategy has awarded
British Insurance with the 'Best Insurance Distributor' Award for
2007.
British Insurance are leading providers of Mortgage Payment
Protection Insurance and received the most nominations from the
readers of Mortgage Strategy magazine.
This is a significant achievement and reflects the very high
regard in which British Insurance are held.
Robyn Hall, Editor - Mortgage Strategy
Best Insurance Broker 2007
British Insurance are worthy winners of the Best Insurance
Broker category in the 2007 Mortgage Introducer Broker Awards.
The readers of Mortgage Introducer have recognised that British
Insurance have worked incredibly hard in the interests of their
customers to provide them with excellent products and great value
for money.
Nia Williams, Publisher - Mortgage
Introducer
Best Mortgage Payment Protection Insurance Provider 2007
British Insurance are worthy winners of their first place in the
recent What Mortgage Best Mortgage Payment Protection Insurance
Provider Award.
The Best Mortgage Payment Protection Insurance Provider was
selected from figures provided by Defaqto based on the average
premiums for a 25,35,45 and 55 year old, to cover a £100,000
mortgage.
Amanda Jarvis, Editor - What Mortgage
Best MPPI Provider 2007
British insurance are the Mortgage Introducer 'Best Mortgage
Payment Protection Insurance Provider for 2007'.
This is a formidable objective endorsement from the readers of
Mortgage Introducer who gave British Insurance the most votes
because of their excellent customer service and market leading
products.
Angela Faherty, Editor - Mortgage
Introducer
Best Personal Lines Insurance Broker 2007
British Insurance has made it's name as a consumer champion,
offering payment protection insurance policies at rates cheaper and
more comprehensive than banks and other lenders. They are worthy
finalists in the 2007 Insurance Times Awards for Best Personal
Lines Insurance Broker.
Andrew Holt, Features Editor - Insurance
Times
Best Insurance Broker 2006
I can confirm that Mortgage Magazine has awarded British
Insurance Limited the "The Best Insurance Broker Award 2006". We
pride ourselves of the fact that the awards are judged externally
each year by a panel made up of 21 Brokers and IFA's.
We aim to be 100% independent, unbiased and completely
transparent.
The judging criteria includes quality of products, quality of
customer service, ease of use of online services and the quality of
service to both new and existing customers.
Ben Wilkie, Editor - Mortgage Magazine